Privacy Policy

1. Who We Are

• Business name: VirtuallyKeta
• Owner: Niketa Cheney
• Email: Niketa@virtuallyketa.co.uk
• Website: www.virtuallyketa.co.uk

2. What Personal Data We Collect

We may collect the following personal information:

• Name
• Email address
• Phone number (if provided)
• Business name (if provided)
• Any information you submit via our booking or enquiry forms

3. How We Collect Your Data

We collect data when you:

• Complete a booking or enquiry form
• Contact us by email
• Browse our website (via cookies)

4. Why We Collect Your Data

We collect and use your personal data to:

• Respond to enquiries
• Provide information about our services
• Manage bookings and communication
• Improve our website and services

5. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent
• Legitimate interests (to operate and grow our business)

6. How We Store and Protect Your Data

Your data is stored securely using password-protected systems and reputable third-party platforms. We take reasonable steps to protect your personal data from loss, misuse, unauthorised access, or disclosure.

7. How Long We Keep Your Data

We only keep your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Sharing Your Data

We do not sell or rent your personal data.

We may share your data with trusted service providers only where necessary (such as email or website hosting platforms).

We may also share data where legally required to do so.

9. Your Data Protection Rights

You have the right to:

• Request access to your personal data
• Request correction of your personal data
• Request deletion of your personal data
• Withdraw consent at any time

To exercise your rights, contact: Niketa@virtuallyketa.co.uk

You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner's Office (ICO).

10. Cookies

Our website uses cookies to improve your browsing experience. For more information, please see our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page.